Shipping Policy
outlines how an online store fulfills and ships orders, informing customers about fulfillment speeds, shipping and processing timelines, costs, international shipping options, and more.
Refund Policy
a document that informs your customers about how your company deals with refunds or returns of the products you're selling
Cancellation / Return / Exchange Policy
outlines the rules a retailer establishes for managing customer returns and exchanges, covering what items are eligible, the timeframe for returns, and the conditions for refunds or exchanges.